Green Peg specializes in helping organizations measurably improve their Customer Satisfaction by transforming the culture to be customer service oriented. We deliver results by methodically using analysis, consulting, instructor-led training, on-line training, on-site workshops, culture changes, necessary tools and the application of best practices that exactly fit your needs. Please visit our website at www.greenpeg.com.

The Green Peg Blog was created to share best practices, experiences and ideas around customer service. We want people to have a place to go when they want to:

1. Get opinions from others related to solving customer service problems
2. Highlight great service and provide recognition
3. Vent about bad customer service experiences and then have follow-up suggestions and discussions on what should have been done to provide great service
4. Share the collective wisdom about customer service

This entry was posted on Monday, April 23rd, 2007 at 8:11 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.